Heroes Of The Storm Cache Error
Hello Serenity!Sorry to hear you’re running into this message the detail about having to re-enter login information suggests that local cached data is either damaged or being prevented from saving correctly.Let’s try clearing out the app cache and let it try to rebuild the local data:There may also be a Windows system setting preventing the local data from saving.Please note that changing this setting requires a reboot to take effect.The detail of being able to login fine if you’ve played recently, suggests we should also clear the cache on your network devices.Best of luck in your adventures.
Windows® 7. Click Start. Select Programs. Select Accessories and locate the Command Prompt shortcut. Right click the Command Prompt shortcut and select Run as Administrator from the drop down menu. Type ipconfig /release in the command prompt.
Wait a few seconds for a reply that the IP address has been released. Type ipconfig /renew in the command prompt. Wait a few seconds for a reply that the IP address has been re-established.
Type ipconfig /flushdns in the command prompt. Close the command prompt and attempt to make a connection. This guide walks you through releasing, renewing, and flushing your DNS information, which is used to address networking issues. If you are not comfortable using the Terminal Utility, restarting your computer may produce the same effects. Open the Network Status menu: Apple menu System Preferences Network. Select the active connection from the Network Status menu and click Advanced. Click TCP/IP then click Renew DHCP Lease. This process may take a few minutes.
Close the Network window.To flush the DNS cache:. Open the Terminal: Go Utilities Terminal. Use the command below, based on your macOS, to flush the DNS:.
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macOS High Sierra (10.13), macOS Sierra (10.12), and OS X El Capitan (10.11): sudo dscacheutil -flushcache. macOS Yosemite (10.10.4+): sudo killall -HUP mDNSResponder. macOS Yosemite (10.10 through 10.10.3): sudo discoveryutil mdnsflushcache.
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Reattempt the connection.Note: You will not get any feedback from Terminal if this is done correctly on any OS.